Travel should be an enjoyable experience for everyone, including those who require mobility support. If you or someone you're traveling with needs extra help getting through the airport or boarding the plane, LOT Polish Airlines Wheelchair Assistance is designed to make your journey smoother, safer, and more comfortable. LOT Polish Airlines, the national carrier of Poland, offers comprehensive support services for passengers with reduced mobility. Whether you have a permanent disability, temporary injury, or are elderly and in need of extra care, you can count on professional assistance from the moment you arrive at the airport to the time you leave your destination.
What Services Are Included?
Wheelchair assistance from LOT Polish Airlines covers a range of mobility needs. Here's what you can expect:
Pre-flight assistance: You’ll receive support during check-in, baggage handling, and ticketing.
Security and customs: Trained agents help guide you through airport security and immigration, ensuring you’re comfortable and not rushed.
Gate escort: Assistance is provided to help you reach your boarding gate with ease.
Boarding and deboarding: Staff will assist you in getting on and off the aircraft, with boarding lifts or aisle wheelchairs if necessary.
Transfers and connections: If you have connecting flights, assistance is coordinated between terminals or gates to make your transition as smooth as possible.
Arrival support: Upon landing, you’ll be helped through customs, baggage claim, and out to your ground transportation.
How to Request Wheelchair Assistance
To ensure LOT can meet your needs, it’s highly recommended that you request wheelchair assistance at least 48 hours before your scheduled departure. You can make this request during your initial booking or afterward by contacting their customer service center. For faster service or help with special arrangements, you can call +1–888–738–0817. This number connects you with dedicated customer support who can add wheelchair assistance to your booking, help with accessibility questions, and ensure your journey is as seamless as possible.
What Information You’ll Need
When you request assistance, be prepared to share specific details such as:
Whether you can walk short distances or need a wheelchair throughout the journey
The type of wheelchair you use (manual or electric)
Whether your device needs to be stored or transported separately
If you require assistance boarding the aircraft or accessing the restroom
This information helps LOT Polish Airlines coordinate the appropriate equipment and personnel at each airport.
What to Expect at the Airport
On the day of travel, it's a good idea to arrive at least two hours early for domestic flights and three hours early for international flights if you’ve requested wheelchair assistance. This allows ample time for processing, navigating the airport, and boarding. Once you arrive, LOT’s ground crew will be notified of your needs and will assist you at every step. They’re trained to handle passengers with mobility issues sensitively and efficiently, making sure you feel respected and supported.
Why Choose LOT Polish Airlines Wheelchair Assistance?
Accessibility isn't just about physical assistance; it’s about peace of mind. LOT’s wheelchair services are not only professional but also personalized. Whether you're traveling alone or with family, LOT works to make sure your trip is worry-free. With international experience and multilingual staff, they are prepared to help you navigate even the busiest of airports. Their attention to detail, coordinated airport teams, and reliable communication make them a trusted choice for passengers with special mobility needs.
Contact for Wheelchair Assistance
Need to request a LOT of Polish Airlines Wheelchair Assistance or make changes to your booking? Call +1–888–738–0817 to speak with a customer support agent who can help ensure your accessibility needs are met. Whether you're flying across Europe or taking a long-haul international flight, LOT Polish Airlines is committed to making your experience accessible, dignified, and convenient.
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